High Quality Leadership
This module defines high quality leadership by identification of different leadership styles and thereafter, implementation of effective leadership strategies.
Basic Supervisory Skills and Effective Onboarding
This module sheds light on the role of the managers including improvisation of their communication skills and also talks about the nuances of effective onboarding.
It's my Business (Optimal Utilisation of Delivery Zone)
This module helps in optimal utilisation of the Home Delivery channel and focuses on executional excellence of the resources available.
Food Safety Criticals and Pest Management
This module coaches on food safety and sanitation, it's causes and impact on the business. It also guides on various measures to eliminate hygiene issues from the root and apprises about common pests, prevention and control.
People Capability Workshop including "Retention of People"
This module is designed around the lifecycle of an employee in an organisation. This facilitates in building a unique culture and a strong organisation on the people front.
Presentation Skills (Stand alone)
This module coaches on how to create quality content for a presentation, usage of various tools for presentation and finally, delivery of the presentation to make a powerful impact on the audience.
Training of Buddies
Through this module, identification of an effective buddy trainer, his role and responsibilities and coaching on correct process of training is facilitated.
Telephone Etiquette and Guide to Better Responses via Emails/Letters
This module coaches on telephone etiquette (correct tone, verbiage, queries, hold procedure, etc) and how to handle irate (angry and abusive) guests. This module also coaches on how to draft effective written responses via letters and emails.
Guide to Effective Interviewing
This module coaches on preparating and conducting an interview in a structured manner. The step by step guidelines covers all the aspects of an effective interview.
Language Proficiency and Vocabulary
This module focuses on the nuances of English language and also helps in building a world class vocabulary.
Train the Trainer Program
This module is a complete guide of conducting Train the Trainer Program for budding trainers. It coaches on effective ways of downloading information to the trainees and also hones the presentation skills of the trainers to the next level.
"Presentation Skills -
Content Creation for Social Media
This module coaches on the essence and power of social media, the tips and tricks of content creation for various social mediums, websites and blogs.