Services


Recruitments & Payroll

Quality Candidates
We continuously recruit talented professionals in a variety of fields and industries. We take pride in developing and maintaining relationships with our candidates, and we encourage them to refer skilled friends and business associates to us.

Before presenting candidates, we take the time to learn about your organization so we can identify individuals with qualities that will best match your work environment.

Payroll
Efficiency and staff experience go hand in hand. Employees want timely and accurate salary payments and employers want a smooth and accurately delivered payroll service. VAC provides a comprehensive payroll service that not only makes organisations more efficient and current, but also improves the employees’ payroll experience.

Enhanced Customer Relationship Management

We strongly believe in calling a Customer our Guest. It’s not about selling a product or a service; it’s about delivering an experience, resulting in brand loyalty and a long term relationship. CRM Retainership Model inculcates this mindset among employees and comprises of the following service deliveries from Value Add Consultancy.

  1. →  Content Development and Process Roll out* (Robust complaint control mechanisms, evaluation of feedback forms, response letters, festive greetings, birthday and anniversary greetings, etc.)

  2. →  Complete Analysis, Reporting and Data Entry

  3. →  Advisory on feedbacks from various channels w.r.t. Sensitive Concerns

  4. →  Personal Intervention in Stores on regular basis – following up on open complaints to ensure timely closure and ensuring CRM processes are followed religiously system wide


   * In the stand alone CRM Retainership model, Content Development Costs are not inclusive and are charged as per the mandays required for content development, whereas in the Combined CRM and L&D Retainership Model, the charges for developing content are NIL and are inclusive in the Retainership Cost.
   
We also provide Mystery Shopping and Loyalty Programmes through our business affiliates